FAQ

1. How can I purchase a product from your store?
You can easily purchase any product from our store by selecting the product you want, adding it to your cart, and proceeding to checkout. We accept PayPal during checkout. If you prefer alternative payment methods, please contact us via WhatsApp (click the button at the bottom right of the screen) or email (check our Contact Us page), and we’ll assist you.

2. How will I receive my product after purchase?
Once your payment is successfully processed, your product key or activation code will be delivered to your email within 20 minutes. Please check your spam or junk folder if you do not see it in your inbox. If you still don't find it, feel free to reach out to us via WhatsApp or email, and we'll resend it.

3. Can I get a refund for digital products?
As digital products are non-returnable, we do not offer refunds once the key or activation code has been delivered. However, if you encounter any issues with your purchase, please contact us within the first 24 hours, and we will do our best to provide support or a replacement.

4. What should I do if I haven’t received my key?
If you have not received your product key after 20 minutes of purchase, please check your spam or junk email folder. If it’s not there, simply contact us via WhatsApp (button at the bottom right of the page) or email (check the Contact Us page), and we will resend your key.

PayPal during checkout. If you need an alternative payment method, please contact us via WhatsApp or email, and we will provide you with additional options.

6. Can I change my order after it has been placed?
Once your order has been placed and the payment processed, we are unable to modify it. However, if there’s an issue with your order, please contact us immediately, and we’ll do our best to resolve it.

7. How do I contact customer support?
You can reach our customer support team easily through WhatsApp by clicking the button at the bottom right corner of our website. Alternatively, you can contact us via email (check the Contact Us page for our email address), and we will respond promptly to assist you.

8. Do you offer support for installation and activation of the product?
Yes! We provide instructions on how to activate and install your purchased product. If you need further assistance, don’t hesitate to contact us via WhatsApp or email, and we’ll be happy to guide you through the process.

9. How secure is my personal information?
We prioritize your privacy and security. All transactions are encrypted using secure technologies to ensure that your personal and payment details remain safe. We do not share your information with third parties, except when required by law.

10. Can I buy a product as a gift for someone else?
Yes, you can purchase products as gifts. Simply enter the recipient's email address during checkout, and the product key will be sent to them.